Refund & Cancellation Policy
- In case, inadvertently, the amount has been donated to the Institute more than once for the same purpose/objective, the excess amount paid, on request, will be refunded within 07 to 10 working days.
- After receipt of donation amount no request for refund/cancellation or adjustment etc. shall be entertained under any circumstance.
- Donor cannot request refunds simply because they did not receive sign-up information, username/password, activation email & confirmation mail and/or are unable to access further required information instantly. If any of these problems occur, they can raise a complaint & request for related information by emailing us at firstname.lastname@example.org and we will respond back with the missing details within 7 days. In many cases, such problems occur due to spam filters in the email servers of donor.
- No refund is made of extra bank charges incurred by donor in case of cheque or ECS bounc.
- Cancellation/refund request will be entertained only in case of unauthorized payment made from a third party account without the knowledge of the account holder.