1. In case, inadvertently, the amount has been donated to the Institute more than once for the same purpose/objective, the excess amount paid, on request, will be refunded within 07 to 10 working days.
2. After receipt of donation amount no request for refund/cancellation or adjustment etc. shall be entertained under any circumstance.
3. Donor cannot request refunds simply because they did not receive sign-up information, username/password, activation email & confirmation mail and/or are unable to access further required information instantly. If any of these problems occur, they can raise a complaint & request for related information by emailing us at email@example.com and we will respond back with the missing details within 7 days. In many cases, such problems occur due to spam filters in the email servers of donor.
4. No refund is made of extra bank charges incurred by donor in case of cheque or ECS bounc.
5. Cancellation/refund request will be entertained only in case of unauthorized payment made from a third party account without the knowledge of the account holder.
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